Portal Password Recovery

Students

Some students were issued a PowerSchool Student Username & Password. If you have forgotten your login information, please contact your school.

Parents/Guardians

How to Recover Your User Name

If you have forgotten your PowerSchool Parent Portal user name, you will be unable to log into the PowerSchool Parent Portal. Use this procedure to recover your current user name. Once you provide your email address, your current user name will be sent to your email.

  1. Open your web browser to https://powerschool.brookfield.k12.ct.us/public The Log In page appears.
  2. Click Having trouble signing in? The Recover Account Login Information page appears.
  3. Click the Forgot User Name? tab to recover your user name.
  4. Enter your email address in the first field.
  5. Click Enter. A confirmation message appears indicating an email has been sent to you with your current user name.

How to Recover Your Password

If you have forgotten your PowerSchool Parent Portal password, you will be unable to log into the PowerSchool Parent Portal. Use this procedure to recover your password. Once you provide your user name and email address, the system authenticates your information and sends a security token to your email address. Using the security token, you can then log back into the PowerSchool Parent Portal, where you will then be required to change your password. Note: The security token is only valid for 30 minutes. If it expires before you can reset your password, perform the How to Recover Your Password again.

  1. Open your web browser to https://powerschool.brookfield.k12.ct.us/public The Log In page appears.
  2. Click Having trouble signing in? The Recover Account Login Information page appears.
  3. Click the Forgot Password? tab to recover your password, if needed.
  4. Enter your user name in the first field.
  5. Enter your email address in the second field.
  6. Click Enter. A confirmation message appears indicating an email has been sent to you with instructions for resetting your password.